Contract FAQs

Click on each question below to find out more about a particular topic:

  1. How can I add or remove my spouse's name to/from my Contract?
  2. How can I increase the Nameplate (AC/DC) Capacity of my Facility?
  3. How can I decrease the Nameplate (AC/DC) Capacity of my Facility?
  4. How can I change the contact details on my Contract?
  5. How can I change the Facility address on my Contract?
  6. How can I change the legal name on my Contract?
  7. How can I change the Renewable Fuel type of my Facility?
  8. How do I terminate my Contract?
  9. Can I give permission to another individual to speak on my behalf?
  10. I want to assign my Contract, but the Assignee does not have a computer or access to the internet. What do I do?
  11. Who can the Contract be assigned to?
  12. How do I access my Contract?
  13. Who pays me?
  14. How can I notify the IESO of any change in my Sales Tax registration status for a version 1 Contract?
  15. How can I notify the IESO of any change in my Sales Tax registration status for a version 2.0 or version 3.0 Contract?
  16. I forgot my password.
  17. What is my username?
  18. What is a generator account number?
  19. What is a load customer account number?
  20. What is an LDC?
  21. How do I submit a Contract assignment request?
  22. What happens if I move?
  23. Can you email me my Contract?
  24. My insurance company is asking me to submit a Hold Harmless Agreement. Can you send it to me?
  25. I am the Supplier, but when I email the IESO I get a response stating that my email must originate from the email address listed in the Contract. Why is that?
  26. What are some of the reasons my assignment request may be declined?
  27. How long will it take to assign my Contract?
  28. The Supplier has passed away. What should happen?
  29. How can I obtain a Certificate of Appointment of Estate Trustee?
  30. What happens to my revenue stream if my microFIT Facility is offline?
  31. I have a microFIT Contract. Can I add a battery back-up or supply system to my microFIT Facility and also amend my Contract?
  32. Can I start a new microFIT application with a battery back-up or supply system?
  33. I have a microFIT Facility on my property, can I install a battery back-up or supply system on my property as well?
  34. I have a Version 1.3, 1.4, 1.5 or 1.6 or 1.6.2 microFIT Contract. Can I redirect Generation Payments to a third party?
  35. I have a Version 2.0, 2.0.1, 2.1, 3.0, 3.0.1. 3.1, 3.1.1 or 3.2 microFIT Contract. Can I redirect Generation Payments to a third party? 
      

1.  How can I add or remove my spouse's name to/from my Contract?

To add or remove a party to the Contract, a Contract assignment request must be submitted to the IESO. To initiate a Contract assignment, please follow the Contract Assignment Instructions applicable to your Contract version.

Versions 1.3 and 1.4: Contract Assignment Instructions
Versions 1.5 and 1.6: Contract Assignment Instructions
Versions 2.0 and 3.0: Contract Assignment Instructions

2.  How can I increase the Nameplate (AC/DC) Capacity of my Facility?

The IESO does not permit increases to Nameplate Capacity, as a matter of policy.

3.  How can I decrease the Nameplate (AC/DC) Capacity of my Facility?

To decrease the Nameplate Capacity of a Facility, a Contract amendment must be submitted to the IESO. To submit a Contract amendment, please email a completed and signed  Amendment Request Form to microFIT.Contract@ieso.ca.

4.  How can I change the contact details on my Contract?

To change contact information set out in the Contract (including email or mailing address), a change notice must be submitted to the IESO. This does not include changes to Supplier (see Contract assignments) or property upon which Facility is located (see Contract amendments).

To submit a change notice, please email a completed and scanned Change Notice Form to microFIT.Contract@ieso.ca

5.  How can I change the Facility address on my Contract?

To change the address of the Facility, a Contract amendment must be submitted to the IESO. Facility address changes will be limited to changes related to the existing property. Under no circumstances is a Supplier permitted to change the address of the Facility to reflect the relocation of the Facility from the existing property to a different property. 

To submit a Contract amendment, please email a completed and signed Amendment Request Form to microFIT.Contract@ieso.ca.

6.  How can I change the legal name on my Contract?

To change the legal name of the Supplier, a Contract change notice or a Contract assignment must be submitted to the IESO. Where the Supplier will remain the same legal entity (legal name change upon marriage/divorce or correction of misspelling), a Contract change notice is required. Where the legal entity of the Supplier will change (add/remove a Supplier or transfer to a new Supplier), a Contract assignment is required.

To submit a Contract change notice, please email a completed and scanned Change Notice Form to microFIT.Contract@ieso.ca.

To initiate a Contract assignment, please see the Contract Assignment Instructions applicable to your Contract version.

Versions 1.3 and 1.4: Contract Assignment Instructions
Versions 1.5 and 1.6: Contract Assignment Instructions
Versions 2.0 and 3.0: Contract Assignment Instructions

7.  How can I change the Renewable Fuel type of my Facility?

A Supplier may change the Facility’s Renewable Fuel type if it has a microFIT version 1.3 or 1.4 (application submitted prior to July 2, 2010) Contract (solar ground-mounted and rooftop Facilities are not distinguished for version 1.3 and 1.4 Contracts), by submitting a Contract amendment request to the IESO. A Supplier will not be permitted to change the Facility’s Renewable Fuel type if it has any other version of microFIT Contract (1.4 [application submitted on or after July 2, 2010], 1.5, 1.6, 1.6.1, 2.0, 2.1, 3.0). 

To submit a Contract amendment, please email a completed and signed Amendment Request Form to microFIT.Contract@ieso.ca.

8.  How do I terminate my Contract?

You may terminate your microFIT Contract on thirty days prior written notice to the IESO. Email a completed and signed Notice of Termination Form to microFIT.Contract@ieso.ca to proceed with a Contract termination. 

9.  Can I give permission to another individual to speak on my behalf?

For version 1 Contracts, the IESO will only communicate with the Supplier (using the contact information listed in the Notices provision of the microFIT Contract).

 
For version 2.0 and 3.0 Contracts, the Supplier may authorize a third party as the Supplier’s designated representative. Where the Supplier designates a representative, the IESO may communicate with both the Supplier (using the Supplier Contact Informationlisted in Part 1 - Section A(10) of the microFIT Contract) and the designated representative (using the Contact Information for the representative of Supplier listed in Part 1 - Section A(11) of the microFIT Contract), but is under no obligation to communicate with the designated representative. The Supplier may add or remove a designated representative at the Supplier’s option (version 2.0 and version 3.0 Contracts).

10.  I want to assign my Contract, but the Assignee does not have a computer or access to the internet. What do I do?

To complete the Contract assignment process, both the existing Supplier (Assignor) and prospective Supplier (Assignee) must have access to the Internet. To initiate a Contract assignment, please follow the Contract Assignment Instructions applicable to your Contract version.

Versions 1.3 and 1.4: Contract Assignment Instructions
Versions 1.5 and 1.6: Contract Assignment Instructions
Versions 2.0 and 3.0: Contract Assignment Instructions

11.  Who can the Contract be assigned to?

For version 1.3 or 1.4 Contracts, a Supplier may assign the Contract to any legal entity. For version 1.5, 1.6, 1.6.1, 2.0, 2.1 and 3.0 Contracts, a Supplier may assign the Contract to another Eligible Participant. For a complete list of Eligible Participants, please refer to the applicable microFIT Eligible Participant Schedule below:

12.  How do I access my Contract?

Contracts may be accessed through the “My microFIT Home Page”. Following login, click the “Contract Offer – Accepted” option in the status column. Contracts are posted in PDF format and are accessible 24/7.

13.  Who pays me?

A Supplier will receive Generation Payments from its local distribution company. Generation Payments will be issued according to the local distribution company’s standard billing cycle. For more information regarding a Generation Payment, contact your local distribution company.

14.  How can I notify the IESO of any change in my Sales Tax registration status for a version 1 Contract?

A Change Notice Form must be submitted to the IESO. To submit a change notice to the IESO, please email a completed and signed Change Notice Form to microFIT.Contract@ieso.ca.  

In accordance with Section 4.4.1 of the microFIT Contract, your local distribution company is designated as the exclusive settlement agent for all GenerationPayments (including GST/HST payments) on behalf of both the IESO and the Supplier. Please also contact your local distribution company directly and notify them of your updated Sales Tax registration status.

15.  How can I notify the IESO of any change in my Sales Tax registration status for a version 2.0 or version 3.0 Contract?

The IESO does not collect Sales Tax registration status information for version 2.0 or version 3.0 Contracts. Version 2.0 or version 3.0 Suppliers should contact their local distribution company directly to notify the local distribution company of any change in Supplier’s Sales Tax registration status.

16.  I forgot my password.

A “My microFIT Home Page” password may be reset using the “forgot my password” link on the “My microFIT Home Page”. To reset a “My microFIT Home Page” password, the email and username associated with the account will be required.

17.  What is my username?

A username is created upon registration of a “My microFIT Home Page”. A username may be reset by using the “forgot my username” link of the “My microFIT Home Page”. To reset a “My microFIT Home Page” username, the email associated with the account will be required.

18.  What is a generator account number?

A generator account number is the account number assigned by the Supplier’s local distribution company to the Facility that is supplying electricity to the grid. A generator account number may be distinguished from a load customer account number, which is assigned to a load facility that is drawing electricity from the grid.

19.  What is a load customer account number?

A load customer account number is the account number assigned by a local distribution company to a load facility that is drawing electricity from the grid. A load facility account number may be distinguished from a generator account number, which is assigned to a Facility that is supplying electricity to the grid.

20.  What is an LDC?

LDC stands for local distribution company.

21.  How do I submit a Contract assignment request?

All Contract assignment requests are submitted through the “My microFIT Home Page”. To initiate a Contract assignment, please see the Contract Assignment Instructions applicable to your Contract version.

Versions 1.3 and 1.4: Contract Assignment Instructions
Versions 1.5 and 1.6: Contract Assignment Instructions
Versions 2.0 and 3.0: Contract Assignment Instructions

22.  What happens if I move?

Existing microFIT Contracts cannot be amended to reflect a different property address due to a move. Where the Supplier sells the property upon which a Facility is located, the Supplier may assign the Contract to the new property owner. Where the Supplier has a version 1.5, 1.6, 1.6.1, 2.0, 2.1 and 3.0 Contract, the Supplier’s Eligible Participant status may be affected by a move or sale and any Contract assignment must be to another Eligible Participant. See below for more information regarding the Eligible Participant Schedule or Contract Assignment Instructions:

23.  Can you email me my Contract?

The IESO will not email Contracts in any circumstances. Contracts are accessible through the Supplier’s “My microFIT Home Page”. Contracts are in PDF format and are accessible 24/7.  

24. My insurance company is asking me to submit a Hold Harmless Agreement. Can you send it to me?

The IESO does not provide such documentation.

25. I am the Supplier, but when I email the IESO I get a response stating that my email must originate from the email address listed in the Contract. Why is that?

The IESO is able to discuss Contract-specific information with only the Supplier (or with the listed representative for version 2.0, 2.1 and 3.0 Contracts). The IESO ensures this by discussing Contract-specific information only if the email originates from the email address listed in Section 9.1 of a version 1.3, 1.4, 1.5, or 1.6 Contract, or Section A(10) or Section A(11) of a version 2.0, 2.1, and 3.0 Contract.
 
It is therefore  important that the email address listed in the Contract be active and regularly monitored.
 
If the email address listed in the Contract is no longer active or accessible, the Supplier should email microFIT.contract@ieso.ca to inform the IESO of the situation.
 
26. What are some of the reasons my assignment request may be declined?
 
Reasons an assignment request may be declined include, but are not limited to, the following:
  • Long periods of inactivity during the assignment process.
  • Assignee not meeting the Eligibility criteria, as identified in the Eligible Participant Schedule, where applicable.
  • After initiating an assignment request, it is discovered that key information listed in the Contract is incorrect and requires updating (e.g., Contact information or Facility characteristics).
27. How long will it take to assign my Contract?

The total time to assign a Contract varies for each microFIT Contract assignment. The IESO encourages Suppliers to initiate the assignment as soon as possible.

28. The Supplier has passed away. What should happen?

  1. The executor/estate trustee should contact microFIT.contract@ieso.ca to inform the IESO of the Supplier’s passing.
  2. The estate trustee will be requested to submit a Certificate of Appointment of Estate Trustee and a Notarized Identity Confirmation Form to the IESO to demonstrate its authority as estate trustee for the Supplier.
  3. In the event that a Certificate of Appointment of Estate Trustee has not been applied for or obtained, and the executor/estate trustee does not intend to do so, the following document package will be accepted:
    1. Notarized copy of a partial will including the first page of the will, the page containing the executor appointments and alternates and the signature page.
    2. Notarized copy of the official death certificate. In the event that the official death certificate has not yet been obtained, a notarized copy of the funeral director's statement of death will be accepted. 
    3. Notarized Identity Confirmation Form.
    4. Declaration, Agreement and Indemnity Form.

What happens if the executor(s)/estate trustee(s) is more than one natural person?

What happens if the executor/estate trustee is a company?

29. How can I obtain a Certificate of Appointment of Estate Trustee?

The IESO encourages the executor/estate trustee to seek independent legal advice relating to the estate of the Supplier.

30. What happens to my revenue stream if my microFIT Facility is offline?

Suppliers are paid for the renewable generation that they produce and inject into the LDC’s distribution system. As a result, Suppliers are not paid for when their microFIT Facility is offline. This includes microFIT Facilities that are offline for an indefinite period of time.

31. I have a microFIT Contract. Can I add a battery back-up or supply system to my microFIT Facility and also amend my Contract?

No. Adding a battery back-up or supply system to a contracted microFIT Facility is not allowed. Please refer to the relevant covenants in your microFIT Contract for more details.

32. Can I start a new microFIT application with a battery back-up or supply system?

Please refer to the current version of the microFIT Rules and microFIT Contract for more information.

33. I have a microFIT Facility on my property, can I install a battery back-up or supply system on my property as well?

  • For properties that have both 1) a microFIT Facility that is a Directly Connected Facility and 2) an independent load metered by a separate load meter, the configuration of the load, the load meter and a battery back-up or supply system is not governed by the microFIT Contract. Accordingly, the microFIT Contract does not prohibit a battery back-up or supply system connected to the independent load and load meter.  The IESO highly recommends that the Supplier seek independent business, technical, and/or legal advice before proceeding with a battery back-up or supply system.

  • Please notify the IESO by emailing microFIT.Contract@ieso.ca if you meet the above criteria and are interested in adding a battery back-up or storage system to your property.
     

34. I have a Version 1.3, 1.4, 1.5 or 1.6 or 1.6.2 microFIT Contract. Can I redirect Generation Payments to a third party?

Versions 1.3, 1.4, 1.5, 1.6, or 1.6.2 microFIT Contract holders may submit a request to their Local Distribution Company (LDC) to redirect Generation Payments. If a redirection of Generation Payments is permitted by the LDC, the name and LDC account number associated with the Facility must continue to match the information stated in section 2.1.3 of the applicable microFIT Contract. Furthermore, all redirection requests made to the LDC should be received from, and executed by the Supplier.

34a: How does this affect me as a microFIT Supplier?

microFIT Suppliers are responsible for ensuring any settlement arrangements they have in place are in compliance with their obligations under their microFIT Contract. Should microFIT Contract holders have questions regarding their particular settlement (payment) arrangements, or any aspect of the microFIT Contract, the IESO recommends they obtain independent legal, technical and business advice.

When a breach of Contract is identified, the IESO will notify the Supplier directly. Where applicable, the notice of breach will stipulate how a breach can be corrected.

34b: I have some questions. Is there a contact at IESO I can speak to?

Questions about your microFIT Contract should sent to the following email address: microFIT.contract@ieso.ca. Please ensure you: 1) include your microFIT Reference ID, and 2) are communicating from the email address listed in Section 9.1 (of a version 1.x) or Section A(10) or A(11) (of a version 2.x and 3.x) of the microFIT Contract.

General questions about can also be directed through our toll-free number at 1-888-387-3403. We will respond to your questions in a timely manner.

34c: I have a settlement arrangement with a third party solar provider. Is the IESO’s opinion that such an arrangement would constitute a partial assignment of settlement rights? Would such an arrangement be permissible under the microFIT Contract?

Depending on the terms of a settlement arrangement, a settlement arrangement that involves a redirection of microFIT payments may or may not constitute a partial assignment of settlement rights. A settlement arrangement that constitutes a partial assignment of settlement rights would be a breach of your microFIT Contract.  If you have any doubt as to whether your settlement arrangement is, or is not, in compliance with your microFIT Contract, please consult independent legal advice.

The risk of whether or not the arrangements between a microFIT Supplier and its contractors may breach the terms of the microFIT contract rests solely with the Supplier and the IESO accepts no risk or liability in this regard.

This communication has been posted to provide clarity for Suppliers regarding their relationship with the IESO under the microFIT contract. It does not constitute a waiver of any provision of the microFIT contract or a waiver of any breach or potential breach under the microFIT contract.

34d: My LDC has notified me that it will no longer redirect my payments. Why is this being done?

The decision to offer and process settlement arrangements is outside of the purview of the IESO and is at the discretion of the LDCs, in accordance with applicable laws, regulations and codes. Any contract compliance-related questions should be directed to the IESO.

To better understand the IESO and Supplier’s responsibilities, as they relate to the microFIT Program, please refer to the relevant microFIT Rules on our website and to your particular microFIT Contract. You can access your microFIT Contract through your “My microFIT Home Page”.

 
35. I have a Version 2.0, 2.0.1, 2.1, 3.0, 3.0.1. 3.1, 3.1.1 or 3.2 microFIT Contract. Can I redirect Generation Payments to a third party?

Generation Payments to versions 2.0, 2.0.1, 2.1, 3.0, 3.0.1. 3.1, 3.1.1 or 3.2 microFIT Contract holders must be made to the Supplier identified in Part 1 - Section A(6) of the applicable microFIT Contract. Further, in accordance with Part 2 - Section 10 of a version 2.0, 2.0.1, 2.1, 3.0, 3.0.1. 3.1, 3.1.1 or 3.2  microFIT Contract, the Supplier may not, under any circumstances, assign anything less than all of its rights and obligations under its microFIT Contract. For clarity, the assignment of generation settlement rights are prohibited under version 2.0, 2.0.1, 2.1, 3.0, 3.0.1. 3.1, 3.1.1 or 3.2 microFIT Contracts.

35a: How does this affect me as a microFIT Supplier?

microFIT Suppliers are responsible for ensuring any settlement arrangements they have in place are in compliance with their obligations under their microFIT Contract. Should microFIT Contract holders have questions regarding their particular settlement (payment) arrangements, or any aspect of the microFIT Contract, the IESO recommends they obtain independent legal, technical and business advice.

When a breach of Contract is identified, the IESO will notify the Supplier directly. Where applicable, the notice of breach will stipulate how a breach can be corrected.

35b: I have some questions. Is there a contact at IESO I can speak to?

Questions about your microFIT Contract should sent to the following email address: microFIT.contract@ieso.ca. Please ensure you: 1) include your microFIT Reference ID, and 2) are communicating from the email address listed in Section 9.1 (of a version 1.x) or Section A(10) or A(11) (of a version 2.x and 3.x) of the microFIT Contract.

General questions about can also be directed through our toll-free number at 1-888-387-3403. We will respond to your questions in a timely manner.

35c: I have a settlement arrangement with a third party solar provider. Is the IESO’s opinion that such an arrangement would constitute a partial assignment of settlement rights? Would such an arrangement be permissible under the microFIT Contract?

Depending on the terms of a settlement arrangement, a settlement arrangement that involves a redirection of microFIT payments may or may not constitute a partial assignment of settlement rights. A settlement arrangement that constitutes a partial assignment of settlement rights would be a breach of your microFIT Contract.  If you have any doubt as to whether your settlement arrangement is, or is not, in compliance with your microFIT Contract, please consult independent legal advice.

The risk of whether or not the arrangements between a microFIT Supplier and its contractors may breach the terms of the microFIT contract rests solely with the Supplier and the IESO accepts no risk or liability in this regard.

This communication has been posted to provide clarity for Suppliers regarding their relationship with the IESO under the microFIT contract. It does not constitute a waiver of any provision of the microFIT contract or a waiver of any breach or potential breach under the microFIT contract.

35d: My LDC has notified me that it will no longer redirect my payments. Why is this being done?

The decision to offer and process settlement arrangements is outside of the purview of the IESO and is at the discretion of the LDCs, in accordance with applicable laws, regulations and codes. Any contract compliance-related questions should be directed to the IESO.

To better understand the IESO and Supplier’s responsibilities, as they relate to the microFIT Program, please refer to the relevant microFIT Rules on our website and to your particular microFIT Contract. You can access your microFIT Contract through your “My microFIT Home Page”.
 

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